CITIZEN ATTENTION

100%

Avance del Proyecto

Objective and Description

The Citizen Service Web System made it possible to digitize and centralize the registration of petitions, complaints and requests for services made by the population.

Impact

"The Citizen Service Web System made it possible to digitize and centralize the registration of petitions, complaints and requests for services made by the population. "

Institutional Information

Department

SECRETARÍA PARTICULAR

Developed by

ING. ALEXANDRA MONSERRATH GUDIÑO LUCAS ,ING. RAUL CHAVEZ MATEO

Office

DIRECCIÓN DE INFORMÁTICA

Cronograma

Start

April 2025

End

May 2025

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completado

PAYROLL SYSTEM

The system aims to modernize management within the human resources area, respecting the regulations and standards for the hiring of personnel and its management through the digitization of files, automation of internal processes by integrating modules for the entry of personnel, management of digital files and internal procedures, reducing errors, response times and the use of paper.

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completado

SYSTEM FOR SECRETARÍA DE LA MUJER

Management system for the process and improvement of procedures carried out within the women's secretary, respecting regulations and operating rules, providing complete management and digitization of their physical files, files of beneficiary users and making it easier for users to consult their information about their processes.

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completado

PROPERTY WEBSERVICE STATE GOVERNMENT

Development of a web service (API) for the integration and bidirectional synchronization of property information between the Municipality of San Juan del Río and the State Government.

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